Legal

Your privacy is important to us. This Privacy Policy explains how Solution Mize collects, uses, discloses, and protects your personal information when you use our website, purchase products, or engage with our services — including both digital and physical products.

1. Information We Collect

We collect information that helps us provide and improve our services. This includes:

• Personal Information: Name, email address, phone number, and billing/shipping details provided during registration or checkout.
• Payment Information: Limited payment details processed securely through trusted third-party gateways (we do not store your full payment data).
• Usage Data: Information like IP address, browser type, device, and pages visited to improve website performance and user experience.
• Communication Data: Details shared through emails, contact forms, chat, or WhatsApp for customer support or order assistance.

2. How We Use Your Information

Your information helps us operate effectively and enhance your experience. We may use it to:

• Process and fulfill orders for digital and physical products.
• Provide customer support, respond to queries, and manage transactions.
• Send order confirmations, invoices, and product delivery updates.
• Inform you about new products, offers, or services (only with your consent).
• Improve our website, content, and service quality through analytics and feedback.

3. How We Share Your Information

We respect your privacy and never sell your personal information. However, we may share limited data with:

• Service Providers: For payment processing, shipping, email automation, or website management.
• Legal Authorities: If required by law or to protect our rights and comply with legal obligations.
• Marketing Platforms: To run advertisements or remarketing campaigns (only with anonymized or consented data).

4. Cookies & Tracking Technologies

We use cookies to improve your browsing experience, personalize content, and analyze traffic. Cookies help remember your preferences and provide a smoother experience.

You can modify or disable cookies through your browser settings. However, some features of the site may not function properly if cookies are disabled.

5. Data Security

We implement strong security measures to protect your data from unauthorized access, alteration, or misuse. This includes encryption, SSL protection, and secure data storage practices. However, no online system is completely foolproof, and we encourage users to safeguard their login credentials.

6. Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. When data is no longer needed, it is securely deleted or anonymized.

7. Your Rights

As a user, you have the right to:

• Request access to the personal data we hold about you.
• Request corrections or updates to your information.
• Request deletion of your personal data, subject to legal and transactional requirements.
• Opt out of marketing emails or promotional messages at any time.

8. Third-Party Links

Our website may contain links to third-party websites, tools, or services. We are not responsible for their privacy practices or content. We recommend reviewing their policies before sharing any personal data.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal data from minors. If you believe your child has provided us information, please contact us for immediate removal.

10. Policy Updates

We may revise this Privacy Policy periodically to reflect changes in technology, legal requirements, or our practices. The updated version will always be posted on this page with the new “Last Updated” date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:

📧 Email: Connect@solutionmize.com
📞 WhatsApp/Phone: +91 8809403106

© 2025 Solution Mize. All Rights Reserved.