Legal

Terms of use

Last Revised: May 11, 2023

Welcome to Solution Mize — Software solutions platform designed to help creators, entrepreneurs, and businesses simplify their growth. By using our website, purchasing any product, or engaging in our services, you agree to be bound by the terms and conditions stated below. These Terms of Use act as a legal agreement between you (“User”, “Customer”, or “Client”) and Solution Mize (“we”, “us”, or “our”).

1. Acceptance of Terms

By accessing Solution Mize, creating an account, or purchasing any product/service, you confirm that you have read, understood, and agree to these Terms. If you do not agree, please discontinue the use of our website immediately. These terms apply to all users of the platform, including browsers, customers, affiliates, and contributors of content.

2. Nature of Our Offerings

Solution Mize offers a combination of digital, physical, and service-based products to empower businesses and individuals:

Digital Products: Downloadable files such as templates, eBooks, planners, software tools, and online courses.
DFY Physical Products: Ready-to-use business kits, printed planners, or customized physical assets related to your purchase.
Services: DFY setups, marketing funnels, AI automation, lead generation, and white-label business services.

Each product or service listed on our platform includes a detailed description, usage rights, and refund eligibility clearly mentioned on its sales page.

3. Eligibility to Use

To access or purchase from Solution Mize, you must:

Be at least 18 years of age or have parental consent.
Provide accurate personal and billing details during registration or checkout.
Use the platform in compliance with local and international laws.

We reserve the right to deny access or terminate an account if we suspect fraudulent activity, misuse, or violation of these Terms.

4. Account Registration & Responsibilities

To access certain products or services, you may be required to create an account. You are responsible for:

Maintaining the confidentiality of your login credentials.
All activities that occur under your account.
Notifying us immediately of any unauthorized use or security breach.

Solution Mize is not liable for any loss or damage resulting from unauthorized account use.

5. Intellectual Property & Licensing

All digital and physical content available on Solution Mize is protected by copyright, trademark, and other intellectual property laws. When you purchase a product, you are granted a license based on its specific terms:

Personal Use License: You may use the product for your personal or business use but cannot resell, share, or redistribute it.
Commercial Use License: You may use the product in your commercial projects but cannot claim ownership or resale rights.
White-Label or Resale License: You may rebrand and resell the product, provided you follow the license agreement included with it.

Unauthorized distribution, modification, or resale without proper licensing is strictly prohibited and may result in legal action.

6. Pricing, Payments & Billing

All prices displayed on the Solution Mize website are in INR (₹) unless otherwise stated. We accept secure payments via UPI, Cards, Wallets, and Net Banking using trusted payment gateways. By completing a purchase, you authorize us to charge the full order amount, including applicable taxes.

We reserve the right to update prices, offers, or discounts without prior notice. Any such changes will not affect orders already placed.

For details on available payment methods, visit our Payment Method Policy.

7. Delivery & Access

Digital Products: Download links or access credentials are delivered instantly after successful payment.
DFY Physical Products: Shipped to your registered address with standard dispatch timelines and tracking.
Services: Delivery timelines vary based on project complexity and scope; details will be shared during onboarding.

We are not responsible for delays caused by courier issues, incorrect customer details, or third-party logistics.

8. Refunds, Returns & Cancellations

Our refund policy varies based on the type of product purchased:

Digital Products: Non-refundable after download or access unless duplicate payment or technical issue.
DFY Physical Products: Eligible for return or replacement in case of damage, defect, or incorrect shipment.
Services: Refunds accepted only before project initiation; once started, fees are non-refundable.

For full details, please visit our Money Back Policy.

9. Restrictions on Use

You agree not to:

Republish or redistribute any content from Solution Mize without permission.
Use our website for illegal, fraudulent, or harmful activities.
Copy, reverse-engineer, or manipulate any website code or automation features.
Share purchased downloads or access credentials with others.

10. Limitation of Liability

Solution Mize shall not be liable for any indirect, incidental, or consequential damages resulting from:

Inability to use our products or services.
Technical issues, service interruptions, or third-party platform failures.
Loss of data, profits, or business opportunities.

All services and products are provided “as-is” without warranties of any kind. We make reasonable efforts to maintain product quality, but we do not guarantee specific results or outcomes.

11. Confidentiality & Data Protection

We value your privacy and follow strict data-protection practices. All personal information collected is used solely for fulfilling orders, improving services, and communication. We never sell or misuse customer data. For complete details, see our Privacy Policy.

12. Third-Party Tools & Links

Some products or services may integrate with third-party tools or platforms. We are not responsible for their content, performance, or security. Your use of such tools is governed by the respective provider’s terms.

13. Account Suspension & Termination

We may suspend or permanently terminate access if you violate these Terms or engage in unethical or fraudulent activities. Any pending balance or order may be withheld until resolution. Termination does not release you from obligations incurred prior to suspension.

14. Dispute Resolution

Any dispute or claim arising from the use of Solution Mize shall be resolved amicably through direct communication. If unresolved, the matter will be handled under the jurisdiction of Kolkata, India, in accordance with Indian law.

15. Updates to These Terms

Solution Mize reserves the right to modify these Terms at any time. All updates will be published on this page with a revised date. We encourage users to review the Terms periodically to stay informed.